Inchcape Lexus’s reputation for excellent customer service is strengthened by its membership in a government-backed, self-regulatory body for the motor industry - the Motorcodes network.
By voluntarily subscribing to the network, Inchcape Lexus’ customer reviews will be freely available to motorists on the Motorcodes website.
What is Motorcodes?
In 2008, Motorcodes was established to provide confidence and peace of mind to motorists looking for reliable local garages by developing a system, which allows motorists to rate their experience at any given garage. Much like Amazon and eBay allow customers to review a seller, Motorcodes gives users the ability to review their experience of local car garages through a short questionnaire. At present, the website receives over 10,000 reviews monthly, making it the most accurate and reliable source of information for motorists looking for a reliable garage.
Why should you review?
- Inchcape Lexus Customers who review their experience stand the chance to win up to £500 towards the cost of your last service or repair in the Motorcodes monthly prize draw, simply by submitting your review on their website.
- Motorcodes is a cooperative system; by ensuring you review the service you received it not only give other users an unbiased review but also allows us as an organization to maintain our record of excellent service.
Through subscribing to the Motorcodes network, Inchcape Lexus commits to an AA inspection every two years, demonstrating our quality, customer service and transparency. Joining the Motorcodes network also reinforces our commitment to abide by a strict set of codes, which were created with the Office of Fair Trading. So, whether you're buying a new car, need a service or a repair job carrying out, you can be sure the Inchcape Lexus are committed to the Trading Standards Institute-approved codes of practice.
You can see our Motorcodes profile and leave a review for any of our Inchcape Lexus centres by clicking the following links:
Alternatively, find out more on the Motorcodes website